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1.
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Patron behavior in libraries : a handbook of positive approaches to negative situations / Beth McNeil ; Denise J. Johnson.
Autorët: McNeil, Beth | Johnson, Denise J. Tipi i materialit:  LibërBotuar: Chicago ; London : American Library Association, 1996
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2.
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The Oxford guide to library research / Thomas Mann.
Autorët: Mann, Thomas. Tipi i materialit: LibërBotuar: New York ; Oxford, [s.n.], 1998
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3.
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Library and information center management / Robert D. Stueart ; Barbara B. Moran.
Autorët: Stueart, Robert D | Moran, Barbara B. Botimi: 6-th ed.Tipi i materialit: LibërBotuar: Colorado : Libraries Unlimited, 2002
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4.
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Library and information center management / Robert D. Stueart ; Barbara B. Moran.
Autorët: Stueart, Robert D | Moran, Barbara B. Botimi: 7th ed.Tipi i materialit: LibërBotuar: Westport, Ct. ; London : Libraries Unlimited, 2007
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